Support At Work

0800 0283 280

Free Employment Rights Advice & Support

Support@Work is a trade union based employment rights support project that has been funded since 2004/2005 by The City of Edinburgh Council. Support@Work is part of the Joined up for Jobs Network and is supported by Edinburgh TUC the STUC.

The Project provides crucial support for those entering the workplace, or returning to work after unemployment, caring responsibilities or long-term sick leave.

‘Early INTERVENTION is best’

Support@Work operates on the premise that early intervention is best: the sooner a worker engages in seeking to resolve issues in the workplace, the more likely they are to deal with them properly and fairly – and this helps sustain employment.

We provide information, case work support and advice plus training on issues which, if not dealt with correctly, can leave some workers feeling under-valued, threatened and often eventually out of work. Our service fulfils a number of objectives: the practical assistance we provide is also a learning experience.


We offer advice and support on a range of employment issues via our free phone service. The most common problems faced by our clients also form the basis for our courses. The following list highlights the core issues Support@Work deal with:

  • *Contractual discussions
  • *Disability, Disclosure & Equalities Issues
  • *Wages, Sick Pay and Holiday Pay Issues
  • *Return to work negotiations
  • *Grievance and Disciplinary procedures
  • *Redundancy


Support@Work has partnerships with other bodies within the Joined Up for Jobs network, NHS Lothian Working Health Services and STUC.

For 2015/2016/17 we are currently planning to expand our work with the NHS, schools and colleges, and our work on zero hour contracts, low wage and agency worker issues, many of which often hit our young people hardest.

Support@Work eBulletin

Support@Work ESF File